Privacy

1. Introduction

Repixa (“Repixa”, “we”, “our”, “us”) provides AI-powered automated demo execution and browser automation services for businesses.

This Privacy Policy explains how we collect, use, process, store, transfer, and protect personal information in connection with our website and platform.

By using our services, you acknowledge the practices described in this Privacy Policy.

2. Scope

This Privacy Policy applies to:

• Customers using Repixa’s AI demo services

• Website visitors

• End users interacting with Repixa AI agents

• Individuals whose data may be processed during demo sessions

  
  

3. Roles Under Data Protection Law

Depending on context:

• Repixa acts as a Data Controller for website and account data.

• Repixa acts as a Data Processor when processing data on behalf of customers.

A separate Data Processing Agreement (DPA) is available upon request for business customers.

4. Information We Collect

4.1 Account Information

• Name

• Email address

• Company name

• Login credentials

  
  

4.2 Technical & Usage Information

• IP address

• Device type

• Browser type

• Operating system

• Session metadata

• Performance metrics

• Error logs

  
  

4.3 Demo & Interaction Data

When customers use Repixa services, we may process:

• Browser automation logs

• Action execution records

• Interaction history

• Session-level activity data

• System-generated transcripts

• Technical interaction metadata

  
  

4.4 Audio & Voice Data (if enabled)

If voice-enabled features are used:

• Voice input

• Speech transcripts

• Audio interaction metadata

  
  

4.5 Website Usage Data

Through cookies and analytics (with consent where required):

• Page views

• Referrer information

• Device and browser information

• Geographic location (country/city level)

  
  

5. How We Use Personal Data

We use data to:

• Provide and operate the Repixa platform

• Execute AI-powered demo automation

• Improve reliability, accuracy, and performance

• Detect and prevent misuse or abuse

• Communicate with users

• Comply with legal obligations

We do not sell personal data.

6. AI Model Training & Improvement

Repixa may use interaction data, session data, and usage information to improve our AI systems and enhance product performance.

Where feasible, data used for model improvement is:

• Limited to what is necessary

• Subject to internal access controls

• Processed in accordance with applicable law

Repixa does not use customer data for third-party advertising purposes.

Enterprise customers may contact us regarding data processing preferences.

7. Cookies & Tracking Technologies

Repixa uses cookies and similar technologies to:

• Enable authentication and core functionality

• Improve performance and system reliability

• Analyze website usage (with consent where required)

  
  

Managing Cookie Preferences

Users may manage preferences via:

• Our cookie consent banner

• “Cookie Settings” in the footer

• Browser settings

Non-essential cookies are activated only upon user consent where required by law.

8. Legal Basis for Processing (EEA Users)

For users in the European Economic Area, we rely on:

• Contractual necessity

• Legitimate interests (service improvement and security)

• Consent (where required)

• Legal obligations

  
  

9. Data Retention

We retain personal data only as necessary:

• Account data: Duration of active account

• Technical logs: Up to 30 days

• Demo session data: Duration of service provision and limited retention for product improvement

• Analytics data: 30 days

• Cookie consent records: 12 months

Data may be deleted upon verified request unless legal obligations require longer retention.

10. Payment Processing

Repixa does not store or process payment card information on its servers.

Payment processing is handled by third-party providers (e.g., Stripe), subject to their own privacy policies.

11. Subprocessors & Third-Party Services

Repixa may use trusted third-party providers, including:

• Cloud hosting providers

• AI/LLM service providers

• Infrastructure monitoring providers

• Analytics services

• Payment processors

These providers process data solely to support delivery of Repixa services.

12. International Data Transfers

Repixa services are operated from United States

Personal data may be transferred to and processed in countries outside your residence.

Where required, we implement appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)

• Equivalent legal transfer mechanisms

  
  

13. Security Measures

We implement commercially reasonable technical and organizational safeguards including:

• Encryption in transit (TLS)

• Secure cloud infrastructure

• Access control restrictions

• Monitoring and logging systems

• Data minimization practices

No method of transmission or storage is 100% secure.

14. Your Rights (GDPR)

Depending on your jurisdiction, you may have the right to:

• Access your data

• Request correction

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent

Requests may be submitted to: privacy@repixa.io

15. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Request disclosure of personal information collected

• Request deletion of personal information

• Opt-out of sale of personal information

Repixa does not sell personal information.

To exercise your rights, contact: privacy@repixa.io

16. Do Not Track

Repixa does not currently respond to browser-based “Do Not Track” signals.

17. Children’s Privacy

Repixa services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from minors.

18. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be posted with an updated “Last Updated” date.

19. Contact Information

Email: privacy@repixa.io

Website: https://repixa.io