Terms of Service

Repixa Inc.
Last Updated: April 9, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Repixa Inc., a Delaware corporation ("Repixa," "we," "us," or "our"), governing your access to and use of the Repixa platform, including all associated software, AI agents, APIs, dashboards, and related services (collectively, the "Service").

By registering for an account, accessing the Service, or clicking "I Agree," you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are accessing the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you may not access or use the Service.

2. Definitions

"Account" means the registered account created to access the Service.
"AI Demo Representative" or "Laura" means the autonomous AI agent provided by Repixa that conducts live, personalized product demonstrations by controlling a browser interface in real time.
"Customer Data" means any data, content, or information submitted to or processed by the Service by or on behalf of the Customer.
"Demo Session" means a single autonomous demonstration interaction initiated through the Service between Laura and a Prospect.
"Prospect" means any third party who interacts with the AI Demo Representative during a Demo Session.
"Subscription" means the paid plan selected by the Customer granting access to the Service.

3. The Service

3.1 Description

Repixa provides an AI-powered demo representative platform that enables B2B SaaS companies to conduct live, personalized product demonstrations at scale. The Service allows the AI agent to autonomously navigate, control, and explain your product's user interface in real time, respond to Prospect questions, and capture qualified lead information.

3.2 Access

Subject to these Terms and timely payment of applicable fees, Repixa grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes during the Subscription term.

3.3 Account Registration

You must provide accurate, complete, and current registration information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account. You must notify Repixa immediately at legal@repixa.com if you suspect any unauthorized use of your Account.

3.4 Beta Features

Repixa may offer features or functionality labeled as "beta," "preview," or "early access." These features are provided as-is, without warranties of any kind, and may be modified or discontinued at any time without notice.

4. Customer Obligations

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

Use the Service to conduct demonstrations of products or services that are illegal, fraudulent, deceptive, or harmful;
Deploy the Service in a manner that violates any applicable law, regulation, or third-party right;
Reverse engineer, decompile, disassemble, or attempt to derive the source code of any component of the Service;
Use the Service to transmit malicious code, spam, or unsolicited communications;
Attempt to gain unauthorized access to Repixa's systems, infrastructure, or other customers' data;
Resell, sublicense, or otherwise make the Service available to third parties without Repixa's prior written consent;
Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure;
Scrape, crawl, or systematically extract data from the Service in an automated manner not authorized by Repixa.

4.2 Prospect Consent

You are solely responsible for ensuring that all Prospects who interact with Laura have been adequately informed that they are engaging with an AI-powered system. You must obtain all necessary consents, permissions, and disclosures required under applicable law before deploying Demo Sessions with any Prospect, including but not limited to disclosures required by consumer protection, AI transparency, and communications laws.

4.3 Product Access and Configuration

You are responsible for granting Repixa the technical access necessary to operate within your product's interface for the purpose of Demo Sessions. You represent and warrant that you have all rights required to permit such access and that enabling such access does not violate any third-party agreements.

4.4 Accuracy of Information

You are solely responsible for the accuracy, quality, and legality of the product information, demo scripts, and data you provide to configure the Service. Repixa is not responsible for inaccurate, misleading, or incomplete information conveyed during Demo Sessions as a result of your configuration.

5. Fees and Payment

5.1 Subscription Fees

You agree to pay all fees applicable to your selected Subscription plan ("Fees") as set forth on the Repixa pricing page or as agreed in a separate Order Form. All Fees are due in advance and non-refundable unless otherwise expressly stated in these Terms.

5.2 Billing

Repixa uses a third-party payment processor (currently Stripe) to collect Fees. By providing payment information, you authorize Repixa or its payment processor to charge your payment method on a recurring basis for all applicable Fees. You are responsible for keeping payment information current and accurate.

5.3 Taxes

All Fees are exclusive of applicable taxes, levies, or duties. You are responsible for paying all such taxes, excluding taxes based on Repixa's net income.

5.4 Late Payment

If any payment is overdue, Repixa reserves the right to suspend or terminate access to the Service upon written notice, and may charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

5.5 Fee Changes

Repixa may modify Fees at any time upon at least 30 days' prior written notice. Continued use of the Service after the effective date of a Fee change constitutes acceptance of the new Fees.

6. Intellectual Property

6.1 Repixa Ownership

Repixa retains all right, title, and interest in and to the Service, including all software, AI models, algorithms, interfaces, documentation, and all improvements, modifications, and derivatives thereof. These Terms do not grant you any ownership rights in the Service.

6.2 Customer Ownership

You retain all right, title, and interest in and to your Customer Data and your product. You grant Repixa a limited, non-exclusive, worldwide license to access, process, and use your Customer Data solely to the extent necessary to provide the Service and fulfill our obligations under these Terms.

6.3 Feedback

If you provide Repixa with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you hereby grant Repixa a perpetual, irrevocable, royalty-free, worldwide license to use, incorporate, and exploit such Feedback in any manner and for any purpose without any obligation to you.

6.4 Aggregated Data

Repixa may collect, use, and analyze anonymized and aggregated data derived from use of the Service ("Aggregated Data") for the purposes of improving the Service, developing new features, and conducting research. Aggregated Data does not identify you or your Prospects individually and is not Customer Data.

7. Confidentiality

7.1 Definition

"Confidential Information" means any non-public information disclosed by one party ("Disclosing Party") to the other ("Receiving Party") that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Repixa's Confidential Information includes the Service, its underlying technology, pricing, and roadmap. Your Confidential Information includes your Customer Data and business information.

7.2 Obligations

Each party agrees to: (a) maintain the confidentiality of the other party's Confidential Information using at least the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care; (b) use Confidential Information only as necessary to fulfill obligations or exercise rights under these Terms; and (c) disclose Confidential Information only to employees, contractors, or agents with a need to know and who are bound by confidentiality obligations no less protective than those herein.

7.3 Exceptions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no fault of the Receiving Party; (b) was rightfully known to the Receiving Party prior to disclosure; (c) is independently developed by the Receiving Party without use of Confidential Information; or (d) is required to be disclosed by law, regulation, or court order, provided the Receiving Party gives the Disclosing Party prompt written notice to the extent permitted.

8. Data Privacy and Security

8.1 Data Processing

Repixa's collection and use of personal data in connection with the Service is governed by the Repixa Privacy Policy, incorporated herein by reference. To the extent Customer Data includes personal data of Prospects or other individuals, you represent and warrant that you have obtained all necessary consents and have a lawful basis for processing such data.

8.2 Security

Repixa implements commercially reasonable technical and organizational measures designed to protect Customer Data against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and Repixa does not guarantee the absolute security of Customer Data.

8.3 Data Processing Agreement

If required under applicable data protection laws (including GDPR or CCPA), the parties agree to execute a mutually agreed Data Processing Agreement ("DPA"). You may request a standard DPA by contacting legal@repixa.com.

9. Third-Party Services

The Service integrates with and depends upon certain third-party platforms and services, including but not limited to Browserbase, Deepgram, ElevenLabs, Supabase, Anthropic, Railway, Vercel, and Stripe. Repixa does not control and is not responsible for the availability, security, or content of third-party services. Your use of such third-party services may be subject to separate terms and privacy policies.

10. Disclaimers

10.1 No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REPIXA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

10.2 No Guarantee of Results

REPIXA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY SPECIFIC BUSINESS OUTCOMES — INCLUDING INCREASED DEMO CONVERSION RATES, REVENUE GROWTH, OR QUALIFIED LEAD GENERATION — WILL BE ACHIEVED THROUGH USE OF THE SERVICE.

10.3 AI Limitations

AI-generated content and behavior, including responses generated by Laura during Demo Sessions, may occasionally be inaccurate, incomplete, or inappropriate. You acknowledge the inherent limitations of AI systems and agree that you are responsible for monitoring and reviewing the output of Demo Sessions.

11. Limitation of Liability

11.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REPIXA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF REPIXA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Aggregate Cap

REPIXA'S TOTAL CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO REPIXA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

11.3 Essential Basis

THE PARTIES ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. REPIXA WOULD NOT ENTER INTO THESE TERMS WITHOUT THESE LIMITATIONS.

12. Indemnification

You agree to indemnify, defend, and hold harmless Repixa and its officers, directors, employees, affiliates, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or inability to use the Service; (b) your violation of these Terms; (c) your violation of any applicable law or third-party right; (d) any Demo Session conducted by you or on your behalf; (e) any Customer Data processed through the Service; or (f) your failure to obtain required Prospect disclosures or consents.

13. Term and Termination

13.1 Term

These Terms commence on the date you first access the Service or agree to these Terms, and continue until your Subscription expires or is terminated in accordance with this Section.

13.2 Termination by You

You may cancel your Subscription at any time through your Account dashboard or by contacting support@repixa.com. Cancellation will take effect at the end of the current billing period. No refunds are provided for partial billing periods unless otherwise required by law.

13.3 Termination by Repixa

Repixa may suspend or terminate your access to the Service immediately and without prior notice if: (a) you materially breach these Terms and fail to cure such breach within 10 days of written notice; (b) you fail to pay Fees when due; (c) required by applicable law or regulation; or (d) Repixa reasonably determines that your use of the Service poses a security risk or could cause harm to Repixa, other customers, or third parties.

13.4 Effect of Termination

Upon termination: (a) all licenses granted under these Terms immediately terminate; (b) you must cease all use of the Service; (c) Repixa will retain Customer Data for 30 days following termination, after which it may be deleted in accordance with the Privacy Policy. Repixa has no obligation to retain Customer Data following this period.

13.5 Survival

Sections 6 (Intellectual Property), 7 (Confidentiality), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 13.4 (Effect of Termination), and 15 (General Provisions) shall survive termination of these Terms.

14. Modifications to Terms

Repixa reserves the right to modify these Terms at any time. If we make material changes, we will provide at least 14 days' prior notice via email to the address associated with your Account or by posting a prominent notice within the Service. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of such changes. If you do not agree to the revised Terms, you must stop using the Service before the effective date.

15. General Provisions

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

15.2 Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall first be subject to good-faith negotiation between the parties for a period of 30 days. If the dispute is not resolved through negotiation, it shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. Arbitration shall take place in San Francisco, California. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent imminent harm.

15.3 Class Action Waiver

YOU AND REPIXA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

15.4 Entire Agreement

These Terms, together with the Privacy Policy and any applicable Order Form or DPA, constitute the entire agreement between the parties with respect to the subject matter herein and supersede all prior and contemporaneous agreements, representations, and understandings.

15.5 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

15.6 Waiver

Repixa's failure to enforce any provision of these Terms shall not constitute a waiver of its right to do so in the future.

15.7 Assignment

You may not assign or transfer any rights or obligations under these Terms without Repixa's prior written consent. Repixa may freely assign these Terms in connection with a merger, acquisition, or sale of assets. Any purported assignment in violation of this section is void.

15.8 Force Majeure

Neither party shall be liable for any delay or failure to perform its obligations (excluding payment obligations) due to causes beyond its reasonable control, including acts of God, war, terrorism, natural disasters, government actions, pandemics, or internet or telecommunications outages.

15.9 Notices

All legal notices to Repixa must be sent in writing to:

Repixa Inc. 28 Geary St, Suite 650 San Francisco, CA 94108 Email: legal@repixa.com

Notices to you will be sent to the email address associated with your Account.

15.10 No Agency

Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between the parties.

16. Contact

For questions about these Terms, please contact:

Repixa Inc. 28 Geary St, Suite 650 San Francisco, CA 94108 Email: legal@repixa.com Website: https://repixa.com